IT Support · Bitterfeld-Wolfen · Leipzig · Halle

Your IT just works.
Even when you
don't have time for it.

ECTechsolution provides IT support for small and medium-sized businesses — on-site and via remote access. A clear monthly maintenance plan, or support on call whenever something breaks.

System checkLive
NetworkOK
BackupOK
Updates2 pending
Response time< 24 hrs
Point of contact1, not 5
< 24 hrsResponse time on business days
On-site & remotedepending on urgency
1 point of contactno call center, no ticket ping-pong
Invoicing availableclear, with tax ID
What we get called for

The IT problems that actually slow a business down

No ticket system, no hold music. One call, one WhatsApp message — and someone takes care of it.

01 · On-site & remote

Ongoing IT support

Workstations, printers, network, everyday glitches — fixed fast, without you having to become the office IT person.

02 · Setup

New workstations & M365

New machines, Microsoft 365, user accounts, mailboxes — set up properly, not improvised on the spot.

03 · Predictable

Maintenance plan

A fixed monthly amount instead of surprises. You know the cost upfront, we already know your network when something happens.

Recommended for small & medium businesses

The maintenance plan: IT nobody has to think about anymore

Regular checks on network, backup and updates, priority response when something breaks, and one fixed point of contact who already knows your setup. One monthly amount instead of unpredictable invoices.

Maintenance plan details
Your plan, exampleMonthly
System checkmonthly
Priority on issuesyes
Remote supportincluded
Point of contactdedicated
Service area

On-site in Bitterfeld-Wolfen, Leipzig and Halle

Remote support is location-independent. Callout fees for on-site visits outside Bitterfeld-Wolfen are agreed in advance.